Two Perspectives on the Positive Impact of Electronic Payments (recording)

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Recorded On: 08/29/2023

Overview
Speaker(s)

Healthcare transactions are on the rise across all segments. With an estimated $660 million in dental claim payments in 2022 – only 21.2% were reported as electronic. Clear savings opportunities of $440M for electronic payment adoption seem compelling, so why isn’t the percentage higher? Both dental payers and providers experience unique challenges in the push for payment automation. In this webinar, Zelis will examine this issue from both perspectives and identify key steps to improve your electronic payment adoption strategy. Understand how focusing on the provider payment journey and doing things differently can benefit everyone.

Brigid Dwyer

Director, Dental Solutions & Engagement

Zelis

Brigid Dwyer is the director of dental solutions and engagement at Zelis. With over 20 years of experience in the dental industry, Brigid is focused on empowering dental practices to grow their businesses through operational efficiency. She specializes in improving the provider experience. Brigid works across the Zelis payments team as the dental subject matter expert. Brigid holds an MBA in General Management from Dowling College

Christina Gordon

Sales Strategy Engineer

Zelis

Christina is a healthcare payment subject matter expert with over five years of cross-functional payment experience. In her career, Christina has held key roles in solutions selling, payments and treasury processes, and account management. While at Zelis, Christina has helped independent TPAs, Regional Health Plans, and Fortune 500 healthcare organizations optimize payment and member communication processes. As a Sales Strategy Engineer, Christina assists in driving strategy and innovation initiatives for Zelis Payments and its customers.