Transparency in Dental: Deliver the tools and clarity that plan sponsors expect and members want

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Overview
Speaker(s)

Discover how you can differentiate your product offering while empowering members to make better healthcare decisions.

The healthcare market isn’t immune to consumer expectations inherent in today’s digital world. Dental administrators who deliver on these expectations can set themselves apart from competitors. By offering an objective, data-driven platform for assessing provider quality, your dental plan members can broaden their understanding beyond the online review sites that they frequently visit. This can make them more informed when selecting a new dental provider.

In this LIVE Fluent webinar, in partnership with NADP, we will show you how to give consumers what they want and how you can stand out with brokers, consultants and plan sponsors. We’ll cover:

Ways to evolve and differentiate your value proposition through tools that enable greater transparency, member engagement, and oral health promotion.
Broker and consultant expectations about value differentiators, RFP responses and finalist presentations, and how your competitors are innovating to meet new expectations.
The changing consumer experience and how it impacts dental plan member expectations.
The impact that widely available quality review sites are having on member decisions.

Carl Brody

Fluent

Carl is responsible for sales in our payer market and comes to Fluent through the acquisition of credentials verification organization (CVO), Dentistat, and digital dental member wellness and engagement platform design company, Go2Dental. Prior to joining Dentistat / Go2Dental in 2019, he spent 27 years at MetLife, focused on market outreach, sales, and salesforce empowerment. Carl was the MetLife Dental and Vision National Sales Director for over 15 years, supporting all US markets. He also held in a variety of cross-product roles in large market strategy, product development, and sales training. Carl graduated from the University of Vermont with a degree in Psychology.

Steve Fleischer

Fluent

Steve is responsible for sales in our payer market and comes to Fluent with deep product and strategy experience within the dental and medical benefits market. Steve spent 15 years in senior sales leadership roles with Delta Dental and most recently with Omada Health, a leading virtual and digital health company focused on managing members chronic conditions. Steve has a passion for building and maintaining productive, long-term client relationships. He graduated from Ohio University with a degree in Business Administration and recently completed a Certification Course with Northwestern University’s Kellogg School of Management.