NADP Knowledge Center
Revolutionize Claims Reconciliation for Practices with Reconcile AI
Includes a Live Web Event on 08/07/2025 at 1:00 PM (CDT)
The questions and manual effort required by practices to reconcile claims and their payments has been a long-time obstacle generating claim appeals, calls to customer service, and increasing dental practice Accounts Receivable.
Join us for an insightful session exploring the practice experience with Reconcile AI™, the powerful new solution from DentalXChange that transforms the claims and payment reconciliation process.
Discover how automation can support payers to reduce calls, minimize manual work for practices, and boost enrollment and adoption of electronic remittance advice and EFT payments. With guided claim reconciliation, an exception-based UI, and real-time financial visibility, your providers can focus on what matters most—patient care.
This webinar will demonstrate the features that make Reconcile AI a game-changer while highlighting how transparency builds practice satisfaction:
- Smart tools to resolve discrepancies efficiently
- A scalable solution that grows with your practice
- Know what work the practice needs to focus on today
- De-mystify claims adjudication
Whether you're a payer, practice owner, office manager, or billing coordinator, this session is your chance to learn how to reclaim hours of admin time and accelerate financial stability through cutting-edge automation.
Le’Shaunte O’Bard
Director, Payor and Trading Partner
DentalXChange
With 29 years of experience in the healthcare IT industry, Le’Shaunte has cultivated a career defined by enduring partnerships and client-focused solutions.
A natural relationship builder, she blends strategic insight with a personal touch—guiding organizations through complex healthcare ecosystems to achieve meaningful outcomes. Whether leading teams, managing key accounts, or driving business growth, Le’Shaunte is steadfast in her commitment to integrity, innovation, and excellence.
Lindsey Schurman
Product Manager
DentalXChange
Lindsey Schurman brings over 13 years of technical expertise to her role as Product Manager at DentalXChange, where she builds solutions that eliminate inefficiencies in dental practice EDI support. Her work focuses on modernizing claims processing, optimizing data workflows, and aligning product development with the dynamic demands of Revenue Cycle Management. With a deep understanding of both payer systems and provider workflows, Lindsey champions initiatives that foster transparency, reduce administrative friction, and accelerate reimbursement cycles. Her commitment to bridging emerging industry trends with real-world practice needs ensures that dental organizations are empowered with intelligent, scalable tools for seamless operations and data-driven growth.
Michelle Ward
Sr. Director, Payer and Trading Partner Relations
DentalXChange
Michelle Ward brings over 20 years of business development experience in the medical and dental revenue cycle management industry, with a deep focus on optimizing workflows between payers and partners. In her current role at DentalXChange, Michelle helps clients streamline and digitize the revenue cycle, increasing transparency and reducing inefficiencies that lead to high call center volume and delayed issue resolution. Her strategic approach consistently drives improved payer-provider collaboration, measurable ROI, and ultimately, better outcomes for the entire dental ecosystem.
Troy Andrews
Product Manager
DentalXChange
Troy Andrews is a product manager with more than 20 years of experience developing revenue cycle management automation for SaaS applications. He focuses on building products that are useful, valuable to users, and capable of growing through user feedback and market demand. At DentalXChange, Andrews helps design solutions that address the everyday revenue cycle challenges faced by dental practitioners
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