Future of Dental Care and Benefits: A Panel Discussion

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Recorded On: 10/06/2021

Changes in consumer expectations and technology are driving fundamental shifts in every part of our lives and every sector of the economy. In some cases accelerated by the pandemic, these broader forces will also shape the future of dental care and benefits. In this panel session, industry leaders and members of the NADP Future of Dental Care Access Task Force will discuss the forces influencing change in the dental industry and strategic insights for organizations and the Association.

Mary Lee Conicella, DMD, FAGD

Chief Dental Officer

Aetna

Dr. Mary Lee Conicella is Aetna’s Chief Dental Officer and oversees dental clinical initiatives, policies and claim review.  She is a member of Aetna’s Medical Affairs Team and serves on the Virtual-First and Health Equity Committees.  She has published numerous articles related to the impact dental care has on holistic health and was instrumental in creating Aetna’s Rush to Brush Initiative to reduce hospital-acquired pneumonia, and Aetna's groundbreaking Dental-Medical Integration program.  Dr. Conicella received her DMD from Temple University School of Dentistry and achieved Fellowship status in the Academy of General Dentistry during her time in private practice.  She spent many years on the faculty at the University of Pittsburgh School of Dental Medicine, and currently sits on the NYU College of Dentistry Dean’s Strategic Advisory Council. Mary Lee has been a volunteer with NADP since 2006 and she is currently serving her second term as a member of the NADP Board of Directors.

Jeremy Hedrick

SVP, Careington & President, DialCare

Careington & DialCare

Jeremy Hedrick serves as senior vice president at Careington International Corporation as well as president of its affiliate telemedicine company, DialCare, which offers teledentistry, telemedicine, and tele-behavioral health services nationwide. He has been a vital component of Careington’s growth for the last 20 years, serving in many critical senior leadership roles throughout the Careington companies. During his tenure, Jeremy has helped lead the strategic growth of Careington’s network development department, customer support call center, compliance, claims administration, operations of Careington’s affiliate nationally licensed TPA, as well as operations of Careington’s UK affiliate, Munroe Sutton. In each of these roles, Jeremy has been intimately involved in the workings of these critical segments of the industry and an integral part of the growing network lease and discount dental market. Jeremy is currently serving his second term on the NADP Board of Directors and his second year as the Board Chair.

Donna Hunter

VP, Strategic Business Development

United Concordia Dental

Donna Hunter, vice president, Strategic Business Development, is responsible for overseeing corporate strategy; marketing; business insights and analytics; corporate communications; and community outreach.  She joined United Concordia Dental in 1997 and has held numerous positions within Finance and Sales before moving into her current role. Prior to joining United Concordia, Donna worked at both Sprint and Pennsylvania Blue Shield in Finance, where she developed cost management models. Knowing that an organization’s culture is key to overall success, Donna has worked in these roles with leaders at all levels to align strategy and organizational health. She leads the Women’s Network Group at United Concordia and regularly serves a panelist for other women’s groups in the community.   With more than 25 years of experience in the insurance industry, Donna holds a Master of Business Administration from Mount Saint Mary’s University and a Bachelor of Science in Finance from Shippensburg University.

Theresa McConeghey

AVP, Specialty Benefits Division

Principal

Theresa McConeghey is an assistant vice president in the Specialty Benefits Division of Principal®. She has more than 40 years of experience in the Life and Health industry working with employee benefits. Throughout her career, Theresa has held leadership roles in Group Administration, Claims, Underwriting, Compliance and Product Development. She is currently accountable for product management, product development and regulatory compliance associated with Principal Life’s Group Dental, Vision, Life, Disability, Accident and Critical Illness product lines. Theresa’s role includes dental network activities for PPO, Discount and DHMO programs. She also oversees all Group product advocacy initiatives for Principal, including activities associated with health care reform.She was a member of the National Association of Dental Plan’s (NADP) health care reform taskforce throughout its lifespan.  Currently Theresa co-chairs NADP’s Commission on Advocacy Policy (CAP) and is the immediate past chair of the NADP Board of Directors.


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Future of Dental Care and Benefits A Panel Discussion - CONVERGE 2021