2021 NADP Consumer Tracking Survey Report (PDF)

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  NADP’s Consumer Tracking Survey Report is based on 3,000 online surveys among United States Consumers. The survey covers consumer attitudes and behaviors on dental care and dental benefits. Topics include:  

  • ORAL HEALTH & DENTAL VISITATION
    • Consumer Health
    • Dental Check ups & Visitation Barriers
    • Dental Procedures & Frequency
    • Orthodontia 
    • Dental Emergency Behaviors
  • EMPLOYER & NON MEDICARE INDIVIDUAL DENTAL BENEFIT CONSUMER BEHAVIORS
    • Types of Plans 
    • Specific Plans 
    • Out of Network Drivers
    • Employer Enrollment & Value 
    • Path To Purchase 
    • Drivers 
    • Value Perceptions 
    • Satisfaction Levels
    • Net Promoter Scores
    • Loyalty
  • MEDICARE DENTAL BENEFIT CONSUMER BEHAVIORS
    • Drivers 
    • Satisfaction Levels 
    • Net Promoter Scores 
    • Loyalty 
  • HEALTHCARE EXCHANGE CONSUMER BEHAVIORS
    • Shopped Services 
    • Drivers 
    • Satisfaction Levels 
    • Net Promoter Scores 
    • Loyalty 
  • ORAL HEALTH EDUCATION & INFORMATION
    • Educational Information 
    • Trusted Sources 
    • Awareness of Conditions Linked to Poor Oral Health

For questions please contact jberggren@nadp.org.

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2021 NADP Consumer Tracking Survey Report (PDF)
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