*FREE* Compete Effectively in an Era of Consumerism (2017)

Recorded On: 04/13/2017

Consumerism is on the rise. 

As the percentage of total dental costs increases, consumers are becoming more active and informed decision-makers. These consumers are expecting more flexibility with benefit designs and are leveraging technology to compare dental plans to find the best quality and price.

In this session, we will explore how to create the digital foundation to compete effectively in the evolving dental market and demonstrate the Javelina platform for dental administration.

What we will review during this webinar:

  • The need for integrated CRM, Benefit Plans and Billing
  • Real-Time transaction processing and data interoperability
  • Increase efficiency with Electronic Claims and high rates of Auto-Adjudication
  • Enable more creative benefit designs

This webinar is sponsored by Eldorado.


David Hawkes

Executive Vice President

David joined Eldorado in 1990 as a developer. He progressed to become the chief architect and lead developer for the very successful HEALTHpac 4 product. David headed the design team for Eldorado’s new generation system, Javelina. Using his experience in both software design and the healthcare industry, David continues to provide vision for Eldorado’s products and services. David has been quoted in a number of publications and appeared on discussion panels providing the industry with a strong voice.

Prior to joining Eldorado, David attended St. John's College and Massey University in New Zealand, and completed a five-year stint at Information Management Services where he specialized in inventory control and payroll applications.

Tim Smith

Senior Solution Manager, Mphasis

Tim Smith has more than 20 years of experience working to provide solutions to commercial clients and government agencies in the Healthcare market. Tim's experience brings in depth understanding of enterprise wide business processes across the payer spectrum from Claims automation, enrollment and billing to Care Management and constituent engagement. In addition, Tim has developed an in depth understanding of multiple payer types and the lines of business they support.  Throughout his career, Tim has been on the front line working with clients to define solutions that drive future success and growth.


*FREE* Compete Effectively in an Era of Consumerism (2017)